This document refers to the SAP OSS Note 409513 – RMA: Repair of configurable material (Releases 45 – 46c)
You want to repair a configurable material in the RMA process. After posting of the returns delivery for the repair order the system generates a repair item and a service order is generated in the background. However, the generation of the service order terminates and the system displays error message IW292: ‘No configurable material can be assigned to the order’
Cause and prerequisites
The use of configurable components in the IH order or service order is not planned. In addition, the service order category that is used for the repairs processing is technically extremely related to the refurbishment order in the maintenance, in which the material to be refurbished must be maintained as a component.
In the RMA-process, however, the maintenance of a component for the material to be repaired has document character as long as the material is maintained in the non-valuated sales order stock.
Therefore you can always waive this component if technical reasons forbid the inclusion. However, up to now no logic was implemented that checks for such situations.
Solution
Within an advance development that is delivered via Support Packages, this note makes the missing logic available. After the installation of the changes the system displays the same behaviour as before for not configurable material; if you want to repair a configurable material, however, the system makes no entry into the list of components.
Note that in the RMA process the system transfers the configuration of the material to be repaired only if the serviceable material is leading (Order type in the standard Customizing: RA). If the service product is leading, the system always transfers the configuration of the service product; if the service product is not configurable, the system transfers no information on the configuration to the service order.
Prior to the installation of the corrections, create function module CO_IH_RMA_COMPONENT_CHECK in function group COIH having the following parameters:
Import parameter: I_CAUFVD with type CAUFVD (mark field ‘Pass value’)
Exceptions: IS_CONFIGURABLE, NOT_A_RMA_PROCESS, CUSTOMIZING_ERROR and MATERIAL_ERROR.
Customer Service 